Filemaker 13 crashes on start

Discussion created by eestlallen on Dec 4, 2013

I am using Windows 7 Service Pack 1:


I get this error after trying to start Filemaker 13 after installation.


Yes - I did remove Filemaker 12 completely, and I did turn off Norton antivirus prior to installation.


Anyone elese out there experiencing this:



Problem signature:

Problem Event Name: APPCRASH

Application Name: FileMaker Pro Advanced.exe

Application Version:

Application Timestamp: 526aac3b

Fault Module Name: ntdll.dll

Fault Module Version: 6.1.7601.18247

Fault Module Timestamp: 521ea8e7

Exception Code: c0000005

Exception Offset: 0002e066

OS Version: 6.1.7601.

Locale ID: 4105

Additional Information 1: 5c29

Additional Information 2: 5c29996e579b0e4041a88e81213bad19

Additional Information 3: c27c

Additional Information 4: c27c864fd4ed190d3724e0b9ded50687