0 Replies Latest reply on Dec 4, 2013 7:53 AM by eestlallen

    Filemaker 13 crashes on start

    eestlallen

      I am using Windows 7 Service Pack 1:

       

      I get this error after trying to start Filemaker 13 after installation.

       

      Yes - I did remove Filemaker 12 completely, and I did turn off Norton antivirus prior to installation.

       

      Anyone elese out there experiencing this:

       

      ===================================================

      Problem signature:

      Problem Event Name: APPCRASH

      Application Name: FileMaker Pro Advanced.exe

      Application Version: 13.0.1.194

      Application Timestamp: 526aac3b

      Fault Module Name: ntdll.dll

      Fault Module Version: 6.1.7601.18247

      Fault Module Timestamp: 521ea8e7

      Exception Code: c0000005

      Exception Offset: 0002e066

      OS Version: 6.1.7601.2.1.0.768.3

      Locale ID: 4105

      Additional Information 1: 5c29

      Additional Information 2: 5c29996e579b0e4041a88e81213bad19

      Additional Information 3: c27c

      Additional Information 4: c27c864fd4ed190d3724e0b9ded50687

       

      R