8 Replies Latest reply on Dec 8, 2013 9:02 PM by oliver

    FMS 13 web publishing engine error

    oliver

      Hi,

       

      This comes to me last day and I am still looking for solution with no clue.

       

      I have installed the new FMS 13 and want to try out webdirect. I found the web publishing engine cannot start.

       

      There are log entries with error as below from Event.log

       

      2013-12-07 03:20:36.394 +0800Information703EHRDESIGNDEVStarting Web Publishing Engine process...
      2013-12-07 03:20:36.597 +0800Information703EHRDESIGNDEVStarting Java Web Publishing Engine process...
      2013-12-07 03:20:36.832 +0800Error701EHRDESIGNDEVJava Web Publishing Engine process has terminated abnormally.
      2013-12-07 03:20:42.358 +0800Information744EHRDESIGNDEVFileMaker Server processes started.

       

      Could some give me some clue on this? Should I try to uninstall and reinstall the whole thing. It works for a few days and stop working after I have install the Adobe Coldfusion app server which run on top of Tomcat. Would this the cause of the issue? But I am sure both work well in the same machine for some time but seems stop working after rebooting the server.

       

       

      For client side

      When I browse the webdirect, it says "The specified CGI application encountered an error and the server terminated the process.".

       

      For server side, I see the web publishing cannot start. (See picture attached)

       

      It's running on MS Windows 2008 Server.

       

       

      Thanks.

       

      Oliver

        • 1. Re: FMS 13 web publishing engine error
          monkeybreadsoftware

          I could have the same trouble.

          WebDirect can't launch.

           

          Log shows in german:

           

          2013-12-07 15:46:30.040 +0100Informationen703WINDOWS7-64BITProzess Java Web Publishing Engine wird gestartet...
          2013-12-07 15:46:30.196 +0100Fehler701WINDOWS7-64BITDer Prozess Java Web Publishing Engine wurde abnorm beendet.

           

          I installed java update, turned of firewall and restarted everything several times. Still fails.

          • 2. Re: FMS 13 web publishing engine error
            wimdecorte

            oliver wrote:

             

            It works for a few days and stop working after I have install the Adobe Coldfusion app server which run on top of Tomcat. Would this the cause of the issue?

             

            It's running on MS Windows 2008 Server.

             

             

            The fact that it worked until you installed ColdFusion would seem to indicate that the issue starts there.

             

            Is the 2008 Server R2 SP1?  Does it meet all the minimum specs?

            • 3. Re: FMS 13 web publishing engine error
              oliver

              All works fine until I have restarted the server. Would this mean Filemaker server 13 need to work on a standalone server without other app server installed such as coldfusion. Or there is some configurations fine tuning can overcome this.

               

              Any suggestions are welcome.

               

              Thanks.

              • 4. Re: FMS 13 web publishing engine error
                monkeybreadsoftware

                I just installed another instance on a Windows 8.1 machine.

                And now I can't even get into admin console. It just shows in browser that admin console starts, but that doesn't work within 15 minutes.

                • 5. Re: FMS 13 web publishing engine error
                  user280

                  I am having the same problem on Windows 2008 sp1....   It's just a brand new install with no other apps... All windows recommended updates are there, Java is updated as well. My screen looks the same as Oliver's.

                  • 6. Re: FMS 13 web publishing engine error
                    user280

                    Figured it out!  Not enough memory was allocated to the virtual machine,,,,  Officially FileMaker says 4 GB required under Win 2008 sp1.  Here is what the memory usage looks like. It just needs to get started then doesn't use as much.

                    Thanks everyone for your help! Chris Nibeck

                     

                    MemOnStartupFM13.jpg

                    • 7. Re: FMS 13 web publishing engine error
                      user280

                      I did have to go to the server settings and turn off Web Direct, save changes, then turn on Web Direct to get it to actually work after the above.

                      • 8. Re: FMS 13 web publishing engine error
                        oliver

                        I did try to increase the RAM but no success. See error below. I actually have uninstall FMS and restored it and cannot make it work.

                         

                        2013-12-09 04:43:02.268 +0800Information518EHRDESIGNAdministrator connected: "admin [127.0.0.1]" (admin console).
                        2013-12-09 04:45:29.452 +0800Information737EHRDESIGNDatabase "Bizsim" being opened by "admin"...
                        2013-12-09 04:45:29.513 +0800Information184EHRDESIGNOpened database "Bizsim".
                        2013-12-09 04:46:16.671 +0800Information518EHRDESIGNAdministrator connected: "admin [127.0.0.1]" (admin console).
                        2013-12-09 04:47:29.076 +0800Information520EHRDESIGNAdministrator disconnected: "admin [127.0.0.1]" (admin console).
                        2013-12-09 04:48:11.066 +0800Information704EHRDESIGNStopping Java Web Publishing Engine process...
                        2013-12-09 04:48:22.030 +0800Information952EHRDESIGNJava Web Publishing Engine process stopped.
                        2013-12-09 04:48:23.493 +0800Information704EHRDESIGNStopping Web Publishing Engine process...
                        2013-12-09 04:48:45.787 +0800Information704EHRDESIGNStopping Web Publishing Engine process...
                        2013-12-09 04:49:00.797 +0800Information703EHRDESIGNStarting Java Web Publishing Engine process...
                        2013-12-09 04:49:40.743 +0800Information704EHRDESIGNStopping Java Web Publishing Engine process...
                        2013-12-09 04:49:52.176 +0800Information952EHRDESIGNJava Web Publishing Engine process stopped.
                        2013-12-09 04:49:52.275 +0800Information703EHRDESIGNStarting Java Web Publishing Engine process...
                        2013-12-09 04:50:13.144 +0800Information704EHRDESIGNStopping Web Publishing Engine process...