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Multiple Login Attempts

Question asked by user5571 on Jan 10, 2014
Latest reply on Jan 10, 2014 by user5571

I have several users who use a local copy of a FileMaker database on their iPads (using Go v13 and iOS7). Sporadically, some users are reporting that they have to enter their login details multiple times (account name, password) before FileMaker Go accepts their credentials. Has anyone heard of this happenning, and if so, can they recommend a possible solution?