4 Replies Latest reply on Jan 13, 2014 1:54 PM by RickWhitelaw

    FMS License Key?

    RickWhitelaw

      Hi,

       

      Last night I purchased a Deveoper membership and downloaded GMS 13. Trying to install today, the installer tells me my license key is invalid. No entry error . . . copied and pasted. This is frustrating.

       

      Rick.

        • 1. Re: FMS License Key?
          danielfarnan

          While there could be something else affecting your installation, make sure both the license key and the organisation name match the details provided with the download. That is the usual source of such an error when I have encountered it.

          • 2. Re: FMS License Key?
            RickWhitelaw

            Thanks for your reply. No organization was entered in my profile. However the first and last name are in different fields on fmdev. I'm guessing the error was having a space between first and last name when entering the license key. Could this be the case? My machine would automatically enter the account name for the machine, but I suspect when first and last are concatenated there would be no space. If so, this is a very annoying feature.

             

            Rick.

             

            Sent from my iPad typos and all!

             

            Rick Whitelaw

            Orchestra Contractor/Fixer

            Office: (416) 652-3939

            Mobile:(416) 995-3939

            Cottage: (705) 656-1516

            info@rickwhitelaw.com

            www.rickwhitelaw.com

            Text: (647)490-4727

            • 3. Re: FMS License Key?
              steveromig

              If you continue to have problems I'd suggest you drop Developer Relations a line - they can help you out if for whatever reason your license key isn't working.

               

              Steve Romig

              FileMaker, Inc.

              • 4. Re: FMS License Key?
                RickWhitelaw

                Thanks.

                 

                    It was a dumb mistake. I copied and pasted and included the FMS13DEVLIC prefix. All working fine now,

                 

                Rick.

                 

                Sent from my iPad typos and all!

                 

                Rick Whitelaw

                Orchestra Contractor/Fixer

                Office: (416) 652-3939

                Mobile:(416) 995-3939

                Cottage: (705) 656-1516

                info@rickwhitelaw.com

                www.rickwhitelaw.com

                Text: (647)490-4727