FMS13 backup schedule error creating remote container folder

Discussion created by HOnza on Feb 3, 2014

Is there anyone having an idea why FMS13 may keep failing to backup externally stored containers?


I have just set up two identical installations of FMS13 on Windows Server 2008 R2 Standard for a client.

The client expects to have large amount of container data, so we enabled the external storage and configured it to use a separate disk.


I have enabled the additional database folder 1 and set its path to:




I have also enabled the container data folder 1 and set its path to:




Then I enabled the "Back up container data folder 1" option.


Now when I create and run a backup schedule to backup all databases, the result I see after running the schedule in the list of schedules is "OK", but this error message appears in the log:


Backup of "emAUT" aborted; error (20403) creating remote container folder "filewin:/G:/Singlebackup/Single_2014-02-02_2000/Databases/Prototypes/".


Any idea what might be causing this? I was checking the permissions and it seems the SYSTEM user has everything allowed. I also tried to make SYSTEM the owner of the G:Singlebackup folder and no change.


Interestingly, progressive backups seem to work fine, including externally stored containers.


Thanks in advance for any hint...