Do you have Acrobat Reader installed or Preview if Mac user?
When you go to the container field and then the Insert menu, is Insert PDF dimmed out?
I am on a PC and yes Acrobat is installed. I can try this on the Mac, I hadn't yet! And YES the PDF is dimmed out. I hadn't even noticed that as I has a button to do the job, or when I used the insert menu, my eye just went straight to file! What can I do to change this? Do I need to delete the field from the table all together and then create it again?
Martin put his finger on the problem.
In Layout mode, set the container's Data Formatting to optimize for "Interactive content…" in the Data tab of the Inspector. Then use Insert PDF menu item to insert the pdf file into the container field in browse mode.
This is how I have it, I went and checked again just to be positive and then tried one more time, however the same result...PDF is dimmed out and if I insert file then I just see the PDF icon.
This will likely work on your mac. I have had a few PC's with this problem and I am still looking for the reason why. A very limited few but I can't resolve it on one.
Things I looked at:
Are you using Explorer? Check the Manage Add Ons to see if the Adobe Web Helper file is enabled?
That solved things on one machine.
On another, the client had used another PDF application, Nuance. This was causing Filemaker to crash and the dimmed out PDF command even after installing Acrobat. In this instance uninstalling Nuance did the trick on one machine. In another the IT staff had to edit registry files.
I still have one client machine reporting this problem and can't resolve it.
Hope this helps,
I am testing this on FMPA 13, OS X. It may be a windows thing.
Was the old file still in the container field? If yes, try selecting the container field and choose Edit>Clear before inserting PDF or add a new record and inserting PDF on it.
I do have internet explorer, since all windows machines come with it, but it is NOT the default browser, went in to check the "Adobe Web Helper" file and there was nothing named that in the manage add ons. There was Adobe PDF or Adobe Conversion Toolbar Helper, both of which are enabled.
I've tried that as well! Yes, It does appear to be a windows issue
Is there a way to open the container contents without having to save them?
This is where I found this stuff
However as I said none of this cleared it up on one machine.
I didn't do the check of the registry path noted in the second reference as I don't access to this machine. But it was by playing with these files that we got another machine having the same problem working.(If I recall they also cleared Nuance references but that doesn't apply to your problems)
Hope this helps
On my windows7, IE has no PDF addon but able to insert PDF on interactive container.
It uses PDF-Xchange Viewer.
Try to install any PDF "viewer" (Adobe Reader may be best since it should be most tested)
and set the preferences on the soft to "use in browser" (may be default).
The add on is part of Acrobat Reader
And sorry i missed note in the link,
" If you do not see the Adobe PDF Reader add-on, try the other options on the menu. For example, on some systems, the add-on appears when you select Run Without Permission."
this is my case, Adobe Reader add on is in "Run Without Permission".
But FileMaker do not use it, since I set PDF-Xchange-Viewer as viewer in browser.
It seems that for FM interactive container, PDF-Xchange-viewer program (.exe) itself runs with option -embedding.
I meant that (re-)install "viewer" to FM container. Adobe Acrobat is PDF creator, not viewer.
(I guess installing Acrobat cause Reader be installed, but I don't have Acrobat so can't test it)
As an alternative, I could suggest to use our MBS Plugin to render a preview picture for the PDF's first page and show that in a normal container as image.
That's not much of an alternative to a PDF in an interactive container. I am still hoping someone can pinpoint why the functionality fails on selective machines.