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Copy and paste issue with Runtime solution

Question asked by chrishadden on Feb 25, 2014
Latest reply on Feb 27, 2014 by Stephen Huston

I've developed a runtime solution (in Filemaker Pro Advanced 12) for a client who has reported problems with cut, copy and paste. In summary, the normal Ctrl C, X, V combinations act in a non-standard way. The client's company uses Windows 7. I can reproduce the problem on my test version of the Runtime in a Windows 7 environment, but it does not arise in the development version within FMP, or in a Runtime environment in OS-X. I also noted that in the Windows environment, other standard shortcuts (such as Ctrl Z) similarly do not work. Does anyone know why this is happening, or if there is a solution? My client has described this as "very annoying" so I'm keen to resolve it if possible!