You're not on a VPN are you?
The authentication "none" setting makes me wonder if the server is rejecting the iPad. Having an open SMTP relay is really not a best practice for mail servers. Not sure why it would still allow the desktops to run it though.
Have you tried alternate ports (IE 587 is the common for 25).
Also, ISPs sometimes block port 25, it might be a difference of your internet connection?
Thank you for your answer. We have tried the different options you suggested, but so far none of them seems to work. It's so strange that only the Filemaker GO app has this problem. Is this maybe a known bug, or do I need to change some settings on my iPhone/iPad...?
Again thanks for your reply.
1 of 1 people found this helpful
To me it sounded like a settings issue, either with your settings inside of FMGo or on your mail server or networking hardware itself.
Is your mail server on your LAN? Remember that FMGo is on wifi or cellular, while FMP and WebDirect are assumably hard-wired on the desktop, the wifi portion of your network may be treated differently than the hard wire side.
Have you tested FMP or WD on a laptop, connected via wifi the same way your iPad is?
*edit*, also there is no bug that I know of for this. Also, SavvyData released a free demo "interrogation" file that will run multiple SMTP tests. It was really designed for the desktop, and back in V11, but I have found it helpful from time to time to sort out SMTP issues:
Regarding the webdirect and FMP I am using, it also works via wifi. So far no luck in finding a solution.
I will try the SMTP tests you suggested.
I had the same problem trying to send email using Go 13 SMTP via a Lion SMTP server. I have finally resolved the issue by modifying one file on the SMTP server. The SMTP server log was indicating the following error when using FM Go. "helo-command-rejected". Did not get the issue using FMPA 13. This issue happend only when using and OSX server. When I use a public SMTP service like "http://mandrill.com" all works fine.
Here is the link that gave me the information needed to fine tune my SMTP server.