1 Reply Latest reply on Mar 24, 2014 11:06 AM by mikebeargie

    FMS13 Install

    benniemc

      I've read previous discussions of this problem, but I'm still not sure how to resolve it...

       

      iMac with Mavericks (10.9.2)

       

      Tried to install FileMaker 13 Server. Received message that FMS 12 must be removed first.

       

      Unfortunately, I'm not sure how to remove FMS12. When I try to launch it, it fails to start.

       

      I know this has been covered in other discussion, but I'm not sure where to go from here.

       

      Any help or suggestions would be appreciated.

        • 1. Re: FMS13 Install
          mikebeargie

          NOTE: You can also launch the uninstaller from the following location:
          /Library/Application Support/FileMaker/FileMaker Server/FMS 12 Uninstaller.app

           

          from:

          http://help.filemaker.com/app/answers/detail/a_id/9977/~/uninstall-filemaker-server-12

           

          Also includes this warning:

          Clear the Java cache and web browser cache

          Even after you uninstall FileMaker Server, the Java cache may retain pointers to FileMaker Server components that have been uninstalled. In addition, your web browser may retain cached versions of artwork and HTML files that have been uninstalled.


          And of course, reboot when you're done.

           

          Can you not access the uninstaller app from the above location?