wanted to take some time and post to the community re: an issue that we have recently run into during a filemaker 13 upgrade that has caused us alot of headaches.
Upgrading from filemaker 11 pro to 13 pro adv, opening any solution in windows 7 32 bit was taking a user on our network 3-5 seconds to regain control of the FM window when clicking into another application regardless of the app. We identified and tested a few potential causes.
- software (FM or the solution itself)
- other dependancies Bonjour, .net etc
- user accounts
- network issues
- phsycial machine
Identified and isolated all issues potentially causing the 'slowness'. Deploying a brand new machine with only Win 7, and FM13 installed seemed to correct the issue. Seemed like a software issue.
Uninstalled/reinstalled all other potentially 'offensive' software on machine having issue (bonjour, .net, etc), and reinstalled FM13 still slow.
Realized the user still had FM11 on their machine to access legacy databases. Uninstalled FM11 restart - installed FM 13 restart - problem solved.
Seems as though FM11 and FM13 do not play very nicely together.
We will keep testing and report anything further back to the forums.
Have a great weekend.