Hi all - hoping someone here can help with what is probably a pretty simple problem, but that has me stopped in my tracks.
I have FileMaker Server 13 installed on a Mac mini. I can access apps on it from within the wifi network, but can't access apps remotely.
I have port forwarding enabled / configured on my router (a BT HomeHub 5 - I'm in the UK) and have used www.whatismyipaddress.com to determine my external / WAN IP address.
But when I configure remote access from FileMaker Pro 13 on my MacBook, it’s not seeing any apps. In fact, I can’t even ping the WAN address
I’ve checked to see if the router is in ‘stealth mode’ and it doesn’t seem to be.
Checking / unchecking the System Prefs > Security > Firewall > Stealth Mode setting on the mini doesn’t seem to help either - I still can’t ping the IP address
What am I missing / can I try next ….?
I figure I need to first prove I can connect to the router / Mac mini over the internet, hence trying to ping it ...
Any help greatly appreciated