4 Replies Latest reply on Apr 12, 2014 11:32 AM by Tom_Droz

    Web Viewer Not showing photo

    Tom_Droz

      I have a solution i deploy for many users. Yesterday one of my user who has XP called and said the photo no longer shows.

       

      When I open the database on my computer the webviewer displays the photo.

       

      Any ideas on what is blocking this?

       

      He has IE 8 install (the highest version for XP) his default browser is Mozilla. He has Avast as a Antivirus.

       

      I checked the firewall and Filmmaker is allowed. I couldn't find any settings that seemed odd on IE.

       

      My only thought is Avast is blocking it somehow but I don't see that either.

       

      Has anyone else run in to this?

       

       

      Thanks for any help!

       

      Tom