AnsweredAssumed Answered

Web Viewer Not showing photo

Question asked by Tom_Droz on Apr 11, 2014
Latest reply on Apr 12, 2014 by Tom_Droz

I have a solution i deploy for many users. Yesterday one of my user who has XP called and said the photo no longer shows.

 

When I open the database on my computer the webviewer displays the photo.

 

Any ideas on what is blocking this?

 

He has IE 8 install (the highest version for XP) his default browser is Mozilla. He has Avast as a Antivirus.

 

I checked the firewall and Filmmaker is allowed. I couldn't find any settings that seemed odd on IE.

 

My only thought is Avast is blocking it somehow but I don't see that either.

 

Has anyone else run in to this?

 

 

Thanks for any help!

 

Tom

Outcomes