Printer won't stay on printer defaults

Discussion created by njem on May 21, 2014
Latest reply on May 22, 2014 by keywords

A printer some stations at a client have is a cheapo HP deskjet 1010. Used to work fine Suddenly they all print very slow. If I manually go into print preferences and choose draft quailty it goes fast. That's what is set as the default on these stations. Open any other program and go to print and check on quality and it's on that draft default. Only FM12 changes it to Normal. I tried editing the layout and choosing print setup there and confirming Draft and saving. No difference. So each time these users restart FM the first time they print they have to remember to change from Normal to Draft and then it stays after that. Any ideas?