Client disconnects from Filemaker Server 13

Discussion created by on May 27, 2014
Latest reply on May 28, 2014 by mikebeargie

We have an issue where a client has some sort of Network issue within their IT setup that is resulting in slow network comms and pings taking 1/2 second. The result is that the clients get a communications failed message and it drops them out. the filemaker server reports this


SusanS (Susan-PC) []" no longer responding; connection closed. (10)


On the Server we have turned off the


The IT support people have changed The Server, Switch, cables but still get the slow pings at random times of the day.


Has anyone had this issue that could help. I am assuming it can't be an issue with Filemaker itself as the slow pings point to a Network issue.