Where you running everything on the same server previously?
Can you create a simple layout in a stand alone DB that accesses the CRM data and check basic functionality in the WebDirect program.
If you were on a different server, check that you have proper ODBC drivers installed. You will need 64bit drivers most likely if you don't have them already installed, and make sure your ODBC setup is done in the System tab. (Assuming this is WIndows?)
You need to try to narrow down the problem, by isolating potential problem areas.
Yes I have everything running on the same server.
I will try replicating the find with a single layout database and see if that works.
Nick and I are working on this together.
Any help would be appreciated.
- The parent file (loan process manager) and the child file (contacts) are related and work in fmPro native desktop.
- EVEN THOUGH it works perfectly in FilemakerPro, we get <file missing> for all CONTACTS data when we log in using weDirect. So, it won't find child data in the login script, nor show CONTACT data in the parent file.....
Are all the files in the system enabled for webdirect?
Kris is correct here, if you do not have the same webdirect enabled user account in the child file, it will display the <file missing> reference error.
The CRM is the external data source.
I have it set up so that when you try to login to the database, if you don't ALREADY have an account, it creates one for you in the parent and both child solutions. The problem is, if WebDirect won't run scripts based on actions, such as opening the file, how can I get the data sources to communicate so that the login script will work?
I need the information from the CRM in order to login but I seemingly can't get the information from the CRM WITHOUT logging in.
I'd appreciate any help.