Initial Connection from browser to WebDirect

Discussion created by GraemeC on Jun 17, 2014
Latest reply on Sep 9, 2017 by devonell

Testing of a WebDirect interface by a browser on a LAN goes really well. But when I try to connect from a computer that is not on the LAN it takes ages for the initial connection to be made. Safari on OSX Mavericks shows the little rotating spikes for some minutes and eventually the database shows up.


Subsequent connections from the same browser on the same Mac take a modest number of seconds to make connection.


Why is the initial connection so slow in happening? It is so slow that I would have to give users counselling in patience or they would just give up!