Did you update java at all outside of filemaker, e.g. via the control panel java console or system tray icon? This has been known to cause problems in the past.
Thanks for the reply.
This was a new installation on a new server. When I got the message, I clicked the install java link and installed java 7 update 65. This was before I updated to 12v5 (12v4 was installed). Perhaps I should have not have updated java and updated to 12v5 first, but hindsight is 20-20 I guess. At this point I'm at a loss as to what to do. The Java site does not give you the option of installing an earlier version.
The updater for 12.0v4 installs the appropriate java 7 version:
You should never update java outside of the filemaker updater in FMS12. Many people have learned this the hard way.
You might need to completely uninstall java and re-install FMS12 to fully correct the problem.
In the meantime, if you need to perform any admin console functions, your command line interface should still work.
I uninstalled FMS, and also uninstalled the Java update, and then re-installed FMS, and still get the same message about requiring a supported version of Java.
I'm at a complete loss
What install path did you use for FM?
Did you install 12.0v1, then update to 12.0v4, then 12.0v5?
12.0v4 was the installer that has the java 6 to 7 update.
Also, downgrading java is not necessarily as easy as uninstalling the update. The dependency tree runs deep, If it's easy for you to reformat or you have a restore point, you might want to roll the OS back to where it was before this error occurred.
Update, it was a browser issue, not Java. I had to add localhost to compatibility mode, and now it launches. The server has IE11 on it, and apparently FMS12 is not compatible with that version.
Thanks to all who replied
hmm, IE is the first thing I get rid of whenever I setup a computer or a server. Try and get chrome or firefox on there, have never had issues with those browsers on windows servers.
Also wouldn't work with Chrome, which is not listed as one of the approved browsers by FM.
I also don't like IE, and usally set Chrome as the default.
Thanks for the replies
It’s an approved browser for FMS13. The admin console in 13 is miles better, I’ve been quite happy with it in chrome.
the admin console for 12 is really just a java app, you can launch it without going through a browser every time.
I have several clients running this application, which is CWP, and until I know that upgrading to FM13 will not cause a problem, I am sticking with FM12.
I also would like to know that the issue with the fmscwpc process that has been occurring in some of the recent versions, where by the process just starts eating memory until it become unresponsive, has been corrected, which I have not seen that it has.
Again, thanks for the replies, they are appreciated.