4 Replies Latest reply on Aug 29, 2014 7:57 AM by psuchad

    Admin Server Process Terminated

    psuchad

      The Admin Service Process terminated on all three of my Windows Server machines at exactly the same time. First alert email was at 8:07 PM Eastern time. The event viewer simply logs the error "Admin Server process has terminated abnormally". Any idea if a Windows or Java update caused this. I just can't grasp how three separate servers could fail at exactly the same time.

       

      Server 13 v4

        • 1. Re: Admin Server Process Terminated
          psuchad

          Digging into the event viewer the problem was caused by an automatic Java update to Java 7 Update 65.

          • 2. Re: Admin Server Process Terminated
            Malcolm

            Digging into the event viewer the problem was caused by an automatic

            Java update to Java 7 Update 65.

            Great. Java is up-to-date and the servers are down.

             

            Don't let anyone or anything make changes to your server without your

            full approval. Just don't do it. In this case, you allowed Oracle's

            robots to modify your servers. Why? Your servers were working before the

            robots started work and they didn't work when the robots had finished.

            Now you have three good reasons never to let Oracle do your system

            maintenance again.

             

            Malcolm

            • 3. Re: Admin Server Process Terminated
              psuchad

              At this point we are still trying to get our servers back up and running. We haven't begun to investigate how Java updated. In fact two of the servers that went down are dev and testing servers. All patches are tested on them before installing on the live server.

              • 4. Re: Admin Server Process Terminated
                psuchad

                We found the culprit. Kaspersky Antivirus 8.0 for Windows Server Enterprise has an option to patch known security risks. Even though this option is turned off on our FileMaker servers, Kaspersky installed the update anyway.