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Filemaker Server does not support load balancing. A user can still slow down whole server, when he is performing some demanding task.
FMS database engine, WPE, WD application engine does not support load balancing.
Apache or IIS, which runs webserver does support load balancing.
However, this sort of setup requires advanced development of solutions.
2 server deployment seperates the load on the different engines in FMS, so that the database engine runs on one machine and the WPE on another.
This can be a good setup, if you have many users.
Refer to FMI documentation, and/or you should consider taking a consultant with experience in advanced database setup, on the side for advice in your situation. Before you invest, it is a good idea to know how to invest your money best for such setup.