I have an issue there the printer does not seem to stick in the script for one user but it works for the other users. They are using different printers for different print jobs.
We have tried to find out if there is any differences between the computers regarding printer names but cannot find any. If I change the script step with the printing format so that it works for the user it does not currently work for, all other users got the problem. The problem gets inverted.
Where can I check to make sure that FileMaker recognize the printer.
The customer is using FileMaker Pro 13 on Windows 7.