2 Replies Latest reply on Nov 3, 2014 2:50 PM by jbante

    Insert from device issues (including crashing)

    Paul Jansen

      I have an 'app' deployed on a number of iPad Mini's (first generation) which involves taking a number of photos and signatures and syncing them back to the server (The go file is local to the device). I have been having trouble with Go crashing which I think is due to running out of memory whilst in the middle some task or other.

       

      After taking a few photos and a a few signatures the screen does not redraw fully after the insert from device is run (changing iPad orientation seems to fix it but script steps - Refresh, Goto Layout etc do not)

       

      Also part of the process is pushing the container contents back to FMS calling PSOS in a hosted file with the Base64 data as a script parameter.

       

      Clearly all these tasks are challenging for Go from a memory perspective. Crashing happens most often when taking a photo (insert from device)

       

      Has anyone else experienced this kind of crashing?

       

      Any suggestions to reduce the chance of a crash (which can leave the local database damaged)

       

      I am setting the photo size as 'medium' but wonder if inserting as 'full size' and then resizing with a second script step would be better from a memory perspective.

       

      Thanks

       

      PJ