7 Replies Latest reply on Nov 7, 2014 11:36 AM by rgordon

    Filemakerpro Serial number missing

    subramanian

      We have Filemakerpro 12.0v3 application installated on clients and databse is on server one of the user reports the following

      Please suggest how can we fix the issue.

      There are numbers missing in FilemakerPro File: FMP2012 .(Its a Serial number.). Please note user cant leave the form with out save, If user open a record there is not chance to close the application without saving the record.
      No missing:
      140243
      140245
      140248

      Please find the attached snap .

       

      Database is in server and users are connecting from client machine.

      I am a newbie . Please suggest how we can find the rootcause and solution .

       

       

      Note : User cant close the call with out save the form, Form has the mandatory field. anhow user will have to enter some value and save to exit the application.

       

      Thanks & Regards

      Subramanian Chinnakumar