After a big weekend of moving 21000 items stored in a mapped drive to External Storage for a client, the first comment I get is "we cannot drag an attachment from outlook to a container field".
We are using Windows versions of the software, and testing here indicates they are right.
I can drag an attachment from an email to the desktop, then drag it from the desktop to the container field. That is a 2 step process that leaves a redundant file on the desktop.
If I drag from outlook to the container field I get the arrow and + sign when hovering over the container field, but the file does not move to the container field.
Copying and pasting the attachment does not work either.
Has anyone found a way to make this work.