5 Replies Latest reply on Nov 19, 2014 4:19 PM by JimBrear

    Dragging and Dropping  an Windows Outlook Attachment to an External Storage Container

    JimBrear

      After a big weekend of moving 21000 items stored in a mapped drive to External Storage for a client, the first comment I get is "we cannot drag an attachment from outlook to a container field".

       

      We are using Windows versions of the software, and testing here indicates they are right.

       

      I can drag an attachment from an email to the desktop, then drag it from the desktop to the container field. That is a 2 step process that leaves a redundant file on the desktop.

       

      If I drag from outlook to the container field I get the arrow and + sign when hovering over the container field, but the file does not move to the container field.

       

      Copying and pasting the attachment does not work either.

       

      Has anyone found a way to make this work.

       

      Best Wishes

       

      Jim Brear