6 Replies Latest reply on Nov 26, 2014 7:01 AM by donnyl

    13.0.4 update not really updating

    donnyl

      Downloaded the 13.0.4 update, went through all of the usual prompts, even waited during the progress bar, and it eventually indicated it was finished. Opened FMPA and it was still 13.0.3. Hmm, so I quit it. And reopened it thinking it may have just been a refresh thing, but it truly is still 13.0.3. So, I "installed" the update yet again, confirming all the prompts, waiting during the progress bar, then it finished. But I still have no updated copy of FMPA. Is anyone else having this experience with the updater? I did check the install log but it even states it installed "successfully." (Mac OS10.8.5 on a MBPR)

       

      Install log:

      Nov 22 08:45:05 dlmbprhm.attlocal.net Software Update[42934]: SUCheckService: sending result 1 to peer

      Nov 22 08:45:05 dlmbprhm.attlocal.net UserEventAgent[274]: SUNotificationPlugin[uid=501]: check done with result SUCheckServiceResultUpdatesAvailable

      Nov 22 08:45:05 dlmbprhm.attlocal.net UserEventAgent[274]: SUNotificationPlugin[uid=501]: Notifying appstoreupdateagent for user 501

      Nov 22 08:45:05 dlmbprhm.attlocal.net Software Update[42934]: SUCheckService: okay to stop (did timeout=0)

      Nov 22 08:45:05 dlmbprhm.attlocal.net UserEventAgent[274]: SUNotificationPlugin[uid=501]: appstoreupdateagent notification sent

      Nov 22 10:47:17 DLMBPRhm.local Installer[43807]: @(#)PROGRAM:Install PROJECT:Install-735

      Nov 22 10:47:17 DLMBPRhm.local Installer[43807]: @(#)PROGRAM:Installer PROJECT:Installer-618

      Nov 22 10:47:17 DLMBPRhm.local Installer[43807]: Hardware: MacBookPro10,1 @ 2.70 GHz (x 8), 16384 MB RAM

      Nov 22 10:47:17 DLMBPRhm.local Installer[43807]: Running OS Build: Mac OS X 10.8.5 (12F45)

      Nov 22 10:47:17 DLMBPRhm.local Installer[43807]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin

      Nov 22 10:47:17 DLMBPRhm.local Installer[43807]: Env: TMPDIR=/var/folders/tj/y_31xw4172xbls9jm8ycsz2r0000gn/T/

      Nov 22 10:47:17 DLMBPRhm.local Installer[43807]: Env: SHELL=/bin/bash

      Nov 22 10:47:17 DLMBPRhm.local Installer[43807]: Env: HOME=/Users/donny

      Nov 22 10:47:17 DLMBPRhm.local Installer[43807]: Env: USER=donny

      Nov 22 10:47:17 DLMBPRhm.local Installer[43807]: Env: LOGNAME=donny

      Nov 22 10:47:17 DLMBPRhm.local Installer[43807]: Env: SSH_AUTH_SOCK=/tmp/launch-EG5O4i/Listeners

      Nov 22 10:47:17 DLMBPRhm.local Installer[43807]: Env: Apple_Ubiquity_Message=/tmp/launch-8VyHz2/Apple_Ubiquity_Message

      Nov 22 10:47:17 DLMBPRhm.local Installer[43807]: Env: Apple_PubSub_Socket_Render=/tmp/launch-oLxnjc/Render

      Nov 22 10:47:17 DLMBPRhm.local Installer[43807]: Env: COMMAND_MODE=unix2003

      Nov 22 10:47:17 DLMBPRhm.local Installer[43807]: Env: __CF_USER_TEXT_ENCODING=0x1F5:0:0

      Nov 22 10:47:17 DLMBPRhm.local Installer[43807]: FileMaker 13 v4 Updates Installation Log

      Nov 22 10:47:17 DLMBPRhm.local Installer[43807]: Opened from: /Volumes/FileMaker Pro 13.0v4 Updater/FileMaker 13v4 Updates.pkg

      Nov 22 10:47:17 DLMBPRhm.local Installer[43807]: Product archive /Volumes/FileMaker Pro 13.0v4 Updater/FileMaker 13v4 Updates.pkg trustLevel=202

      Nov 22 10:47:26 DLMBPRhm.local Installer[43807]: InstallerStatusNotifications plugin loaded

      Nov 22 10:47:36 DLMBPRhm.local runner[43815]: Administrator authorization granted.

      Nov 22 10:47:36 DLMBPRhm.local Installer[43807]: ================================================================================

      Nov 22 10:47:36 DLMBPRhm.local Installer[43807]: User picked Standard Install

      Nov 22 10:47:36 DLMBPRhm.local Installer[43807]: Choices selected for installation:

      Nov 22 10:47:36 DLMBPRhm.local Installer[43807]: Install: "FileMaker 13 v4 Updates"

      Nov 22 10:47:36 DLMBPRhm.local Installer[43807]: Install: "FileMaker Pro" at path "//tmp/FMpro13v4Updates"

      Nov 22 10:47:36 DLMBPRhm.local Installer[43807]: FileMaker 13v4 Updates.pkg#fmp13v4Updates.pkg : com.filemaker.filemaker13v4Updates.filemakerPro.pkg : 13.0.4

      Nov 22 10:47:36 DLMBPRhm.local Installer[43807]: Install: "FileMaker Pro Advanced" at path "//tmp/FMadvanced13v4Updates"

      Nov 22 10:47:36 DLMBPRhm.local Installer[43807]: FileMaker 13v4 Updates.pkg#fmpa13v4Updates.pkg : com.filemaker.filemaker13v4Updates.filemakerProAdvanced.pkg : 13.0.4

      Nov 22 10:47:36 DLMBPRhm.local Installer[43807]: ================================================================================

      Nov 22 10:47:36 DLMBPRhm.local Installer[43807]: It took 0.00 seconds to summarize the package selections.

      Nov 22 10:47:36 DLMBPRhm.local Installer[43807]: -[IFDInstallController(Private) _buildInstallPlan]: location = file://localhost

      Nov 22 10:47:36 DLMBPRhm.local Installer[43807]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/FileMaker%20Pro%2013.0v4%20Updater/FileMaker%2013v4%20Updates.pkg#fmp13v4Updates.pkg

      Nov 22 10:47:36 DLMBPRhm.local Installer[43807]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/FileMaker%20Pro%2013.0v4%20Updater/FileMaker%2013v4%20Updates.pkg#fmpa13v4Updates.pkg

      Nov 22 10:47:36 DLMBPRhm.local Installer[43807]: Set authorization level to root for session

      Nov 22 10:47:36 DLMBPRhm.local Installer[43807]: Will use PK session

      Nov 22 10:47:36 DLMBPRhm.local Installer[43807]: Starting installation:

      Nov 22 10:47:36 DLMBPRhm.local Installer[43807]: Configuring volume "Top"

      Nov 22 10:47:36 DLMBPRhm.local Installer[43807]: Preparing disk for local booted install.

      Nov 22 10:47:36 DLMBPRhm.local Installer[43807]: Free space on "Top": 33.95 GB (33950216192 bytes).

      Nov 22 10:47:36 DLMBPRhm.local Installer[43807]: Create temporary directory "/var/folders/tj/y_31xw4172xbls9jm8ycsz2r0000gn/T//Install.43807uK1Hmn"

      Nov 22 10:47:36 DLMBPRhm.local Installer[43807]: IFPKInstallElement (2 packages)

      Nov 22 10:47:36 DLMBPRhm.local Installer[43807]: Using authorization level of root for IFPKInstallElement

      Nov 22 10:47:36 DLMBPRhm.local installd[43818]: installd: Starting

      Nov 22 10:47:36 DLMBPRhm.local installd[43818]: installd: uid=0, euid=0

      Nov 22 10:47:36 DLMBPRhm.local installd[43818]: PackageKit: ----- Begin install -----

      Nov 22 10:47:36 DLMBPRhm.local installd[43818]: PackageKit: request=PKInstallRequest <2 packages, destination=/>

      Nov 22 10:47:36 DLMBPRhm.local installd[43818]: PackageKit: packages=(

      "PKLeopardPackage <file://localhost/Volumes/FileMaker%20Pro%2013.0v4%20Updater/FileMaker%2013v4%20Updates.pkg#fmp13v4Updates.pkg>",

      "PKLeopardPackage <file://localhost/Volumes/FileMaker%20Pro%2013.0v4%20Updater/FileMaker%2013v4%20Updates.pkg#fmpa13v4Updates.pkg>"

      )

      Nov 22 10:47:37 DLMBPRhm.local installd[43818]: PackageKit: Extracting file://localhost/Volumes/FileMaker%20Pro%2013.0v4%20Updater/FileMaker%2013v4%20Updates.pkg#fmp13v4Updates.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root/tmp/FMpro13v4Updates, uid=0)

      Nov 22 10:47:42 DLMBPRhm.local installd[43818]: PackageKit: Extracting file://localhost/Volumes/FileMaker%20Pro%2013.0v4%20Updater/FileMaker%2013v4%20Updates.pkg#fmpa13v4Updates.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root/tmp/FMadvanced13v4Updates, uid=0)

      Nov 22 10:47:50 DLMBPRhm.local installd[43818]: PackageKit: prevent user idle system sleep

      Nov 22 10:47:50 DLMBPRhm.local installd[43818]: PackageKit: suspending backupd

      Nov 22 10:47:50 DLMBPRhm.local installd[43818]: PackageKit: Shoving /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root (1 items) to /

      Nov 22 10:47:50 DLMBPRhm.local install_monitor[43827]: Temporarily excluding: /Applications, /Library, /System, /bin, /private, /sbin, /usr

      Nov 22 10:47:50 DLMBPRhm.local installd[43818]: PackageKit: Executing script "./postinstall" in /private/tmp/PKInstallSandbox.IDaQRy/Scripts/com.filemaker.FMP13v4Updates.pkg.RVv93k

      Nov 22 10:47:50 DLMBPRhm.local installd[43818]: ./postinstall: Print: Entry, ":CFBundleIdentifier", Does Not Exist

      Nov 22 10:47:50 DLMBPRhm.local installd[43818]: ./postinstall: /tmp/PKInstallSandbox.IDaQRy/Scripts/com.filemaker.FMP13v4Updates.pkg.RVv93k/postinstall: line 108: [: -eq: unary operator expected

      Nov 22 10:47:50 DLMBPRhm.local installd[43818]: ./postinstall: /tmp/PKInstallSandbox.IDaQRy/Scripts/com.filemaker.FMP13v4Updates.pkg.RVv93k/postinstall: line 274: [: -eq: unary operator expected

      Nov 22 10:47:50 DLMBPRhm.local installd[43818]: ./postinstall: /tmp/PKInstallSandbox.IDaQRy/Scripts/com.filemaker.FMP13v4Updates.pkg.RVv93k/postinstall: line 279: [: -gt: unary operator expected

      Nov 22 10:47:50 DLMBPRhm.local installd[43818]: ./postinstall: rmdir: //tmp: Not a directory

      Nov 22 10:47:50 DLMBPRhm.local installd[43818]: PackageKit: Executing script "./postinstall" in /private/tmp/PKInstallSandbox.IDaQRy/Scripts/com.filemaker.FMPA13v4Updates.pkg.Q4Xule

      Nov 22 10:47:50 DLMBPRhm.local installd[43818]: ./postinstall: Print: Entry, ":CFBundleIdentifier", Does Not Exist

      Nov 22 10:47:50 DLMBPRhm.local installd[43818]: ./postinstall: /tmp/PKInstallSandbox.IDaQRy/Scripts/com.filemaker.FMPA13v4Updates.pkg.Q4Xule/postinstall: line 274: [: -eq: unary operator expected

      Nov 22 10:47:50 DLMBPRhm.local installd[43818]: ./postinstall: /tmp/PKInstallSandbox.IDaQRy/Scripts/com.filemaker.FMPA13v4Updates.pkg.Q4Xule/postinstall: line 279: [: -gt: unary operator expected

      Nov 22 10:47:51 DLMBPRhm.local installd[43818]: ./postinstall: rmdir: //tmp: Not a directory

      Nov 22 10:47:51 DLMBPRhm.local installd[43818]: PackageKit: Writing receipt for com.filemaker.FMP13v4Updates.pkg to /private/var/db/receipts

      Nov 22 10:47:51 DLMBPRhm.local installd[43818]: PackageKit: Writing receipt for com.filemaker.FMPA13v4Updates.pkg to /private/var/db/receipts

      Nov 22 10:47:51 DLMBPRhm.local installd[43818]: PackageKit: Touched bundle tmp/FMpro13v4Updates/FileMaker Application/Application/FileMaker Pro.app

      Nov 22 10:47:51 DLMBPRhm.local installd[43818]: PackageKit: Touched bundle tmp/FMadvanced13v4Updates/FileMaker Application/Application/FileMaker Pro Advanced.app

      Nov 22 10:47:51 DLMBPRhm.local installd[43818]: PackageKit: Touched bundle tmp/FMadvanced13v4Updates/FMI Runtime Resources/Internal Runtime Libraries/Runtime.app

      Nov 22 10:47:51 DLMBPRhm.local installd[43818]: Installed "FileMaker 13 v4 Updates" ()

      Nov 22 10:47:51 DLMBPRhm.local install_monitor[43827]: Re-included: /Applications, /Library, /System, /bin, /private, /sbin, /usr

      Nov 22 10:47:52 DLMBPRhm.local installd[43818]: PackageKit: releasing backupd

      Nov 22 10:47:52 DLMBPRhm.local installd[43818]: PackageKit: allow user idle system sleep

      Nov 22 10:47:52 DLMBPRhm.local installd[43818]: PackageKit: ----- End install -----

      Nov 22 10:47:52 DLMBPRhm.local Installer[43807]: Error -43 getting LS info for file://localhost/tmp/FMpro13v4Updates/FileMaker%20Application/Application/FileMaker%20Pro.app

      Nov 22 10:47:52 DLMBPRhm.local Installer[43807]: Error -43 getting LS info for file://localhost/tmp/FMadvanced13v4Updates/FileMaker%20Application/Application/FileMaker%20Pro%20Advanced.app

      Nov 22 10:47:52 DLMBPRhm.local Installer[43807]: Error -43 getting LS info for file://localhost/tmp/FMadvanced13v4Updates/FMI%20Runtime%20Resources/Internal%20Runtime%20Libraries/Runtime.app

      Nov 22 10:47:52 DLMBPRhm.local Installer[43807]: Running install actions

      Nov 22 10:47:52 DLMBPRhm.local Installer[43807]: Removing temporary directory "/var/folders/tj/y_31xw4172xbls9jm8ycsz2r0000gn/T//Install.43807uK1Hmn"

      Nov 22 10:47:52 DLMBPRhm.local Installer[43807]: Finalize disk "Top"

      Nov 22 10:47:52 DLMBPRhm.local Installer[43807]: Notifying system of updated components

      Nov 22 10:47:52 DLMBPRhm.local Installer[43807]:

      Nov 22 10:47:52 DLMBPRhm.local Installer[43807]: **** Summary Information ****

      Nov 22 10:47:52 DLMBPRhm.local Installer[43807]: Operation Elapsed time

      Nov 22 10:47:52 DLMBPRhm.local Installer[43807]: -----------------------------

      Nov 22 10:47:52 DLMBPRhm.local Installer[43807]: disk 0.01 seconds

      Nov 22 10:47:52 DLMBPRhm.local Installer[43807]: script 0.00 seconds

      Nov 22 10:47:52 DLMBPRhm.local Installer[43807]: zero 0.01 seconds

      Nov 22 10:47:52 DLMBPRhm.local Installer[43807]: install 16.13 seconds

      Nov 22 10:47:52 DLMBPRhm.local Installer[43807]: -total- 16.15 seconds

      Nov 22 10:47:52 DLMBPRhm.local Installer[43807]:

      Nov 22 10:47:52 DLMBPRhm.local Installer[43807]: IFDInstallController B042F460 state = 5

      Nov 22 10:47:52 DLMBPRhm.local Installer[43807]: Displaying 'Install Succeeded' UI.

      Nov 22 10:48:06 DLMBPRhm.local installd[43818]: installd: Exiting.