Has anyone had any issues with slow response times, when navigating through your published forms? Tabbing through fields and waiting for fields to load has been an issue for us. Any advice for trouble shooting this issue?
Not entirely sure what your situation is here. When you say, "published forms", do you mean the FileMaker client? Or are you working with WebDirect? And when you say you're "tabbing through fields and waiting for fields to load", what do you mean? Drop down lists? Fields don't load when you tab to them; they load when you move to a record. So your question is somewhat confusing. We'll need some clarification in order to assist.
I apologize for not being more clear in my initial inquiry. To start, we are using WebDirect for our forms. The main issue is that when we are tabbing between fields the focus does not immediately go that next field. We are having this issue not matter what the field type is, whether it's checkbox, radio button, edit box, etc. It can take up to 10 seconds to simply type into an edit box. Would it make it easier to trouble shoot by focusing on one field type? If so then we can just stick with the edit boxes. Let me know if you need me to clarify anything else.
I appreciate any feedback you can give us regarding this issue.
Start by telling us what your deployment is: OS and hardware specs of the server. How many users in the system,...
My two cents,
cent 1...a suggested starting point for webDirect optimization...
cent 2. Listen to Wim and Mike.
Well, there's a previously reported bug having to do with this behavior under version 13.0.1 of Server:
However, it was largely rectified in later releases.
Aside from that, the first place to look if you're having slow performance with WebDirect is usually your hardware specs. WebDirect is very demanding of server resources, so Wim is right: Start with the hardware specs. The minimum recommended specifications can be found here:
As you can see, it's dependent on the number of users. More users, more demand, more hardware horsepower needed.
The design of the database is also important. One thing you can't do is just push any old database up to WebDirect and expect good performance. It needs to be optimized for that environment. The WebDirect Guide will help you optimize:
Let us know more specifically about your environment, and maybe we can make more precise recommendations.
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