2 Replies Latest reply on Nov 27, 2014 2:21 AM by petewhit

    Windows Filemaker Pro 13 Updater v4 Fails

    petewhit

      I have downloaded the Windows FM Pro 13 v4 updater and run the installer, but fails to update:

       

      During installation it asks for Windows exploerer to be closed, but it is not running, confirmed in Task manager.

      I opted to continue without closing applications.

       

      Installer gets as far uninstalling FM Pro 13 Adv stops and asks for the installer file, I locate it but it rejects it as not a valid file.

       

      I have run the installer 3 times with the same result.

       

      I am upgrading from v3, which I upgraded to some time ago without any problems.

       

      Thanks for any advice.

       

      Peter