8 Replies Latest reply on Dec 14, 2014 10:53 PM by synergy46

    FM 13 Adv Printing crashes FM in OSX Yosemite 10.10.1... not in Windows

    synergy46

      This just started and nothing seems to reverse it.

       

      I have a membership database. I keep several copies of each revision.

       

      The current version is 2.38 . Yesterday I went into 2.38 and was able to print scripts without incident.

      Today I went into 'ANY' script in ANY version and try and print a script and it crashes FM???

       

      I just click the script, and click the printer icon...

      scriptselect.png

      ... and I get this....

      FMError.png

       

      Same result in v 2.37, 2.36 or any other version. It is as if FM has been possessed by print Demons!

       

       

      (The FMP12 script prints fine in Windows 7)

      Yes, I have done a 'Restore' without apparent error. But, the restored file also refuses to print any script.

      Can anyone give me a clue about what has happened between yesterday and today to cause this?

      (No, I have not installed any updates to FM or anything else)

       

      Here is my EtreCheck:

       

      EtreCheck version: 2.0.11 (98)

      Report generated December 5, 2014 at 10:26:07 PM PST

       

      Hardware Information: ℹ️

      iMac (27-inch, Late 2012) (Verified)

      iMac - model: iMac13,2

      1 3.4 GHz Intel Core i7 CPU: 4-core

      16 GB RAM Upgradeable

        BANK 0/DIMM0

         8 GB DDR3 1600 MHz ok

        BANK 1/DIMM0

         8 GB DDR3 1600 MHz ok

        BANK 0/DIMM1

         empty empty empty empty

        BANK 1/DIMM1

         empty empty empty empty

      Bluetooth: Good - Handoff/Airdrop2 supported

      Wireless: en1: 802.11 a/b/g/n

       

      Video Information: ℹ️

      NVIDIA GeForce GTX 680MX - VRAM: 2048 MB

        iMac 1600 x 900

       

      System Software: ℹ️

      OS X 10.10.1 (14B25) - Uptime: 0:28:47

       

      Disk Information: ℹ️

      APPLE HDD ST3000DM001 disk1 : (3 TB)

      S.M.A.R.T. Status: Verified

        EFI (disk1s1) <not mounted> : 210 MB

        Recovery HD (disk1s3) <not mounted> [Recovery]: 650 MB

        Macintosh HD (disk2) / [Startup]: 3.11 TB (2.84 TB free)

         Core Storage: disk0s2 120.99 GB Online

         Core Storage: disk1s2 3.00 TB Online

       

      APPLE SSD SM128E disk0 : (121.33 GB)

      S.M.A.R.T. Status: Verified

        EFI (disk0s1) <not mounted> : 210 MB

        Boot OS X (disk0s3) <not mounted> : 134 MB

        Macintosh HD (disk2) / [Startup]: 3.11 TB (2.84 TB free)

         Core Storage: disk0s2 120.99 GB Online

         Core Storage: disk1s2 3.00 TB Online

       

      USB Information: ℹ️

      HP Photosmart 7520 series

      Logitech USB-PS/2 Optical Mouse

      Apple Inc. FaceTime HD Camera (Built-in)

      Apple Inc. BRCM20702 Hub

        Apple Inc. Bluetooth USB Host Controller

       

      Thunderbolt Information: ℹ️

      Apple Inc. thunderbolt_bus

       

      Gatekeeper: ℹ️

      Mac App Store and identified developers

       

      Kernel Extensions: ℹ️

        /Library/Application Support/Roxio

      [not loaded] com.roxio.TDIXController (1.6) Support

       

        /Library/Extensions

      [not loaded] foo.tun (1.0) Support

       

      User Login Items: ℹ️

      Dropbox Application (/Applications/Dropbox.app)

       

      Internet Plug-ins: ℹ️

      JavaPlugin2_NPAPI: Version: 15.0.0 - SDK 10.7

      Flash Player: Version: 15.0.0.189 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.239

      AdobePDFViewer: Version: 9.5.2 Support

      Unity Web Player: Version: UnityPlayer version 4.3.7f1 - SDK 10.6 Support

      googletalkbrowserplugin: Version: 5.4.2.18903 Support

      iPhotoPhotocast: Version: 7.0

      DYMO Safari Addin: Version: (null) - SDK 10.4 Support

      QuickTime Plugin: Version: 7.7.3

      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support

      GarminGpsControl: Version: 2.8.2.0 Release Support

      nplastpass: Version: 2.0.15 Support

      npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 Support

      NP2020Player: Version: 4.5.2.0 Support

      CouponPrinter-FireFox: Version: Version 1.1.2

      Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support

      Google Earth Web Plug-in: Version: 6.0 Support

      DYMO NPAPI Addin: Version: 1.0 - SDK 10.4 Support

      Default Browser: Version: 600 - SDK 10.10

      o1dbrowserplugin: Version: 5.4.2.18903 Support

      SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support

      JavaAppletPlugin: Version: Java 8 Update 25 Check version

      OfficeLiveBrowserPlugin: Version: 12.2.9 Support

       

      User Internet Plug-ins: ℹ️

      nprevweb: Version: 1.0 Support

      BSVersion: Version: 1.0.0.7 Support

      tossc plugin_x86_64: Version: TOS Sharing Center plugin_x86_64 1.0.0.0 - SDK 10.7 Support

      WebEx64: Version: 1.0 - SDK 10.5 Support

      thinkorswim plugin_x86_64: Version: thinkorswim_x86_64 1.0.0.0 - SDK 10.7 Support

      WebEx: Version: 1.0 Support

      Picasa: Version: 1.0 Support

      Google Earth Web Plug-in: Version: 7.1 Support

      CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support

      BSContact: Version: 7.220 Support

       

       

      3rd Party Preference Panes: ℹ️

      3ivx MPEG-4 Support

      Flash Player Support

      Java Support

       

       

       

      Top Processes by CPU: ℹ️

        7% mds

        2% WindowServer

        1% fontd

        0% ocspd

        0% Google Chrome

       

      Top Processes by Memory: ℹ️

      275 MB mds_stores

      172 MB Google Chrome

      86 MB Dropbox

      82 MB Google Chrome Helper

      69 MB com.hp.devicemonitor

       

      Virtual Memory Information: ℹ️

      12.27 GB Free RAM

      2.89 GB Active RAM

      800 MB Inactive RAM

      1.21 GB Wired RAM

      2.16 GB Page-ins

      0 B Page-outs