FM 13 Adv Printing crashes FM in OSX Yosemite 10.10.1... not in Windows

Discussion created by synergy46 on Dec 5, 2014
Latest reply on Dec 14, 2014 by synergy46

This just started and nothing seems to reverse it.


I have a membership database. I keep several copies of each revision.


The current version is 2.38 . Yesterday I went into 2.38 and was able to print scripts without incident.

Today I went into 'ANY' script in ANY version and try and print a script and it crashes FM???


I just click the script, and click the printer icon...


... and I get this....



Same result in v 2.37, 2.36 or any other version. It is as if FM has been possessed by print Demons!



(The FMP12 script prints fine in Windows 7)

Yes, I have done a 'Restore' without apparent error. But, the restored file also refuses to print any script.

Can anyone give me a clue about what has happened between yesterday and today to cause this?

(No, I have not installed any updates to FM or anything else)


Here is my EtreCheck:


EtreCheck version: 2.0.11 (98)

Report generated December 5, 2014 at 10:26:07 PM PST


Hardware Information: ℹ️

iMac (27-inch, Late 2012) (Verified)

iMac - model: iMac13,2

1 3.4 GHz Intel Core i7 CPU: 4-core

16 GB RAM Upgradeable


   8 GB DDR3 1600 MHz ok


   8 GB DDR3 1600 MHz ok


   empty empty empty empty


   empty empty empty empty

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n


Video Information: ℹ️

NVIDIA GeForce GTX 680MX - VRAM: 2048 MB

  iMac 1600 x 900


System Software: ℹ️

OS X 10.10.1 (14B25) - Uptime: 0:28:47


Disk Information: ℹ️

APPLE HDD ST3000DM001 disk1 : (3 TB)

S.M.A.R.T. Status: Verified

  EFI (disk1s1) <not mounted> : 210 MB

  Recovery HD (disk1s3) <not mounted> [Recovery]: 650 MB

  Macintosh HD (disk2) / [Startup]: 3.11 TB (2.84 TB free)

   Core Storage: disk0s2 120.99 GB Online

   Core Storage: disk1s2 3.00 TB Online


APPLE SSD SM128E disk0 : (121.33 GB)

S.M.A.R.T. Status: Verified

  EFI (disk0s1) <not mounted> : 210 MB

  Boot OS X (disk0s3) <not mounted> : 134 MB

  Macintosh HD (disk2) / [Startup]: 3.11 TB (2.84 TB free)

   Core Storage: disk0s2 120.99 GB Online

   Core Storage: disk1s2 3.00 TB Online


USB Information: ℹ️

HP Photosmart 7520 series

Logitech USB-PS/2 Optical Mouse

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM20702 Hub

  Apple Inc. Bluetooth USB Host Controller


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

  /Library/Application Support/Roxio

[not loaded] com.roxio.TDIXController (1.6) Support



[not loaded] foo.tun (1.0) Support


User Login Items: ℹ️

Dropbox Application (/Applications/


Internet Plug-ins: ℹ️

JavaPlugin2_NPAPI: Version: 15.0.0 - SDK 10.7

Flash Player: Version: - SDK 10.6 Mismatch! Adobe recommends

AdobePDFViewer: Version: 9.5.2 Support

Unity Web Player: Version: UnityPlayer version 4.3.7f1 - SDK 10.6 Support

googletalkbrowserplugin: Version: Support

iPhotoPhotocast: Version: 7.0

DYMO Safari Addin: Version: (null) - SDK 10.4 Support

QuickTime Plugin: Version: 7.7.3

FlashPlayer-10.6: Version: - SDK 10.6 Support

GarminGpsControl: Version: Release Support

nplastpass: Version: 2.0.15 Support

npgtpo3dautoplugin: Version: - SDK 10.5 Support

NP2020Player: Version: Support

CouponPrinter-FireFox: Version: Version 1.1.2

Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support

Google Earth Web Plug-in: Version: 6.0 Support

DYMO NPAPI Addin: Version: 1.0 - SDK 10.4 Support

Default Browser: Version: 600 - SDK 10.10

o1dbrowserplugin: Version: Support

SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support

JavaAppletPlugin: Version: Java 8 Update 25 Check version

OfficeLiveBrowserPlugin: Version: 12.2.9 Support


User Internet Plug-ins: ℹ️

nprevweb: Version: 1.0 Support

BSVersion: Version: Support

tossc plugin_x86_64: Version: TOS Sharing Center plugin_x86_64 - SDK 10.7 Support

WebEx64: Version: 1.0 - SDK 10.5 Support

thinkorswim plugin_x86_64: Version: thinkorswim_x86_64 - SDK 10.7 Support

WebEx: Version: 1.0 Support

Picasa: Version: 1.0 Support

Google Earth Web Plug-in: Version: 7.1 Support

CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support

BSContact: Version: 7.220 Support



3rd Party Preference Panes: ℹ️

3ivx MPEG-4 Support

Flash Player Support

Java Support




Top Processes by CPU: ℹ️

  7% mds

  2% WindowServer

  1% fontd

  0% ocspd

  0% Google Chrome


Top Processes by Memory: ℹ️

275 MB mds_stores

172 MB Google Chrome

86 MB Dropbox

82 MB Google Chrome Helper

69 MB com.hp.devicemonitor


Virtual Memory Information: ℹ️

12.27 GB Free RAM

2.89 GB Active RAM

800 MB Inactive RAM

1.21 GB Wired RAM

2.16 GB Page-ins

0 B Page-outs