Send Mail via SMTP problems

Discussion created by DavidZakary on Jan 19, 2015
Latest reply on Jan 20, 2015 by mikebeargie

I have a client using FileMaker 11.


We have an IWP system that sends out an email via SMTP server. Lately, we're getting a 1502 error - connection refused. Nothing has changed in the configuration. Hoping somebody might be able to help. It used to work fine.


The mail server is internal to the network. I can configure the account in an email client and send & receive with no issues. I am outside of the network.


The SMTP setting in the script are the same as in the email client.


If I open up the IWP database in Advanced, the email will go though. If we try it in a browser, the 1502 error gets logged. Tried multiple browsers.


In the Admin Console I tried setting up the same email settings and testing the connection - that fails too.


I also tried using the Savvy Data SMTP Send Mail Interrogation tool. It also reported the 1502 error.


Any thoughts as to where to look?