My Bento froze on my iPad, not supported after downloading an update, and I need to find a way to recover all of the client data I have entered for the last 3 years.
What other file making programs have others found to replace Bento?
I believe if you attach the iPad to a computer and go into iTunes, you can use the Applications area to select the Bento app and see the data files it contains. You can then move the data files to your computer, where they can be opened with FileMaker.
You may only be able to extract the CVS data, which would require some FMP work to prep the file for use with FM Go for iPad.
FileMaker knowledgebase : Migrating from Bento to FileMaker Pro - Overview
Thank you for the information, I will give it a try.
Unfortunately, the section of that site re migrating from Bento on iPad to FMPro on a computer describes how to export from Bento, but it cannot be used if Bento won't run on the iPad due to lack of support for the upgraded iOS version.
I hope Jack let's us know if his files were salvageable via the iTunes iDevice Applications panel.
As a follow-up, the file maker program is no longer supported by the
manufacturer and I was told by a tech support person at the manufacturer
that one of the latest updates from Apple stopped the program from
working. I can not access the file information in Itunes, can not restore
the IPad to an earlier date to recover any of the files so I have lost 3-4
years of records with no hope of recovering the information.
Thank you for your ideas!
the file maker program is no longer supported
You mean the Bento program.
There was plenty of forewarning that was sent to registered Bento users that it was being discontinued and would NOT be supported. Users were urged to convert or find alternatives as soon as it was announced almost two years ago.
FileMaker stopped offering Bento Sept. 30, 2013 - More Information | FileMaker
Support for Bento officially ended on 7/30/2014, at that time any bento product became "use at your own risk". A major iOS release of iOS8 and 2 additional version updates have been released since then. As with any solution (filemaker pro included), your data security and longevity relies on a combination of backups, and staying up to date with current patches.
There may be nothing you can do at this point, especially if you never backed up through iTunes. If you did back up through iTunes, you might be able to restore an old image of your iPad with iOS7 to see if that restores your functionality. Then restore to a later backup once you've gotten your data out.
Retrieving data ...