First let me apologize if this question has been asked before. I did not find anything when searching the forum.
I am new to super containers. I inherited a site that runs FileMaker(FM) 13 Advanced and utilizes supercontainer to store documents (text, pdf, excel) for retrieval by the users.
A user on a windows 7 system running FM 13 and supercontainer cannot open any document that is stored in a container. I created a new user on this system and this new user has no issue opening the documents. It is probably some sort of windows setting for this user. I have compared windows settings of both users and so far have found no difference.
What would cause this problem? Where should I be looking.
Thank you for your assistance.