I have a client using a hosting service (Name with held to protect the innocent ). The database was developed in 13 and it has a WebDirect form that a visitor has to fill out. When hosted on FMS13.0v9 The form works well. Tabbing from one field to the next is quick and everything appears to work correctly. There are no scripts/triggers on the fields.
Yesterday we moved a copy to the hosting services New 14 server. The form opens ok. If the user types data into the first field then tabs to the second, frequently the layout blanks and the Web spinning circle of waiting. After 10 to 20 seconds or longer the screen re-appears and the user is in the next field.
The client wants an SSL connection to the database at all times. With the release of 13.0v9, the hosting service has temporarily turned SSL off to minimize disruption of services for those clients who have not update FileMaker Pro to v9. They have SSL fully setup on the 14 servers so the plan was to move the database to 14. With this performance issue that doesn't seem to inviting.
Has anyone else seen this or had similar issues?