FM 14 - WebDirect visualization problem

Discussion created by mbeck65 on Jul 22, 2015
Latest reply on Jul 23, 2015 by mbeck65

Hello everybody,

I've just upgraded my company's environment to FM 14.

The enviroment is composed by: 1 FM Server, 3 FM Pro Advanced and 5 PC clients that access FM solutions on FM Server via WebDirect; all the PC clients use Google Chrome as internet browser.

2 clients have a visualization problem via WebDirect: when a user tries to access to the URL ( is the machine on which FM Server is installed) the expected layout is not displayed (see the screenshot attached)




and the user cannot select a solution...

Moreover, also if the user put in the URL an available solution name, the solution is opened but what is displayed is warped...

See below the a screenshot of what appears




and see below what appears from another client (and this is what expected)



Let me know if someone has the same problem.

Suggestions will be appreciated