3 Replies Latest reply on Jul 23, 2015 8:30 AM by mbeck65

    FM 14 - WebDirect visualization problem

    mbeck65

      Hello everybody,

      I've just upgraded my company's environment to FM 14.

      The enviroment is composed by: 1 FM Server, 3 FM Pro Advanced and 5 PC clients that access FM solutions on FM Server via WebDirect; all the PC clients use Google Chrome as internet browser.

      2 clients have a visualization problem via WebDirect: when a user tries to access to the URL http://192.168.1.10/fmi/webd# (192.168.1.10 is the machine on which FM Server is installed) the expected layout is not displayed (see the screenshot attached)

       

      FM.png

       

      and the user cannot select a solution...

      Moreover, also if the user put in the URL an available solution name, the solution is opened but what is displayed is warped...

      See below the a screenshot of what appears

       

      gc.png

       

      and see below what appears from another client (and this is what expected)

       

      cp.png

      Let me know if someone has the same problem.

      Suggestions will be appreciated

       

      Max