on which platform does it happen ? There are some issues with fonts on OS X.
I get the same issue - FM14 in Windows 7.
I've noticed that the font changes to 'Z@RD43.tmp'??? If I change themes to any of the 'Filemaker Millennium', 'Rectangular' or 'Semi-Rounded' themes then the font displays correctly - although the theme is then not the theme I want!
Another discovery. The on-screen garbled font issue only manifests itself at a view magnification of 100%. Changing the magnification to anything other than 100% causes the fonts to display correctly.
Also, I have found printing to be fine, even though on-screen the font is not correct.
That is interesting.
After my last instance of this problem I just opened the files using 13 and vowed not to use 14 until v2 is released.
A couple of days later I accidently launched in 14 and everything was fine.
I have only had this problem on one computer which is the only one on which I actually use 14.
I will keep a close watch and see if there might be some specific environmental problem on this computer that could be causing it.
I would hate to have this happen on a Client’s computer.
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It sure is annoying and I too am hoping it gets fixed as part of the August update. Finger crossed!
I'll add further comments if I notice anything else just as a reference for others.
Just found the same problem on one of our machines. Does anyone have any additional information regarding this? Windows 7 with the v2 installed.
We had the same thing happen with v1. Since v2 was installed, we haven't run into an issue. However, that doesn't mean it's fixed.
Originally I had to delete a font cache file. And that fixed the problem after a restart. Once deleted, the file will be rebuilt after a restart.
My user just reported back that he deleted the font cache did a re-boot and the issue went away. What is odd is that FM13 did not exhibit that behavior and FM14 did.
Thank you for the post and responses.
There have been additional reports of this issue:
Possible work arounds include:
-clearing font cache file (C:\Windows\System32\FNTCACHE.DAT) and rebooting
-change text or theme
-use a magnification other than 100%
We are still attempting to reproduce. If anyone could provide the FNTCACHE.DAT file from a “problem” machine, or if you have further information on reproducing, please let me know.
Additionally, I forwarded a report to Testing and Development for review.
Thanks TSPigeon. I haven't had it happen again since I patched to 14v2. So maybe it's already fixed.
If it happens again, I will grab the font cache file and send it to you before I delete it and reboot.
It's definitely not fixed in 14v2. Will send my font cache when I have time.
Are you still interested in getting a copy of the cache? I had another user who just got our rollout report the weird fonts. I had him send me his font cache prior to deleting so please let me know how to get it to you if you are still interested.