3 Replies Latest reply on Apr 21, 2010 8:03 PM by lylewood

    "Ghost" lines remain after exiting a field.



      "Ghost" lines remain after exiting a field.


      I just recently upgraded to Filemaker Pro 11.  I am running it on an Asus machine, running Windows 7 Premium x64 system, i5 quad processor @ 3.2 ghz, 8 megs of ram, 1 TB hard drive. 


      I am experiencing an annoying problem (which I think I remember seeing on version 8.5 before also).   After exiting a field, there remain "ghost" border lines where one or more of the borders of that field are.   This is a simple and straightforward database I have set up, in fact, all of my databases seem to exhibit this annoying characteristic.   If I scroll the window past where the ghost border lines appear, they will be gone when I scroll back to the original position. 


      Has anyone else seem this problem, and if so, are there any fixes for it?


      Thanks for any help and suggestions.

       - Lyle

        • 1. Re: "Ghost" lines remain after exiting a field.



          Thank you for your post.


          One of our Testers read this thread before myself and asked me to post the following:


          "What video card is the customer using?  What screen resolution is the customer seeing this problem?"



          FileMaker, Inc.

          • 2. Re: "Ghost" lines remain after exiting a field.

            It may help to get the system information from your computer as TSGal stated.


            I know at least on Vista, there is a program that you can provide that information.

            From the start menu, if you go to Program Files -> Accessories-> System Tools ; hopefully you can see the system information program.  You can export that information or copy paste it into multiple messages in this thread.


            Though from the sound of things, it seems like you had this issue on a different computer as well?

            Just wondering, what are the settings on the field?  field border , color, thickness, background color and are there anything that the field resides on?  like a picture or tab control?

            • 3. Re: "Ghost" lines remain after exiting a field.

              It seems that this situation only occurs when I have the zoom set at 150%, which is where I typically like to have it. 


              I copy and pasted the system info:


              OS Name Microsoft Windows 7 Home Premium
              Version 6.1.7600 Build 7600
              Other OS Description  Not Available
              OS Manufacturer Microsoft Corporation
              System Name LYLE-ASUSPC
              System Manufacturer ASUSTeK Computer INC.
              System Model CG5275
              System Type x64-based PC
              Processor Intel(R) Core(TM) i5 CPU         650  @ 3.20GHz, 3201 Mhz, 2 Core(s), 4 Logical Processor(s)
              BIOS Version/Date American Megatrends Inc. 0214, 11/12/2009
              SMBIOS Version 2.6
              Windows Directory C:\Windows
              System Directory C:\Windows\system32
              Boot Device \Device\HarddiskVolume2
              Locale United States
              Hardware Abstraction Layer Version = "6.1.7600.16385"
              User Name Lyle-AsusPC\Lyle - Asus
              Time Zone Eastern Daylight Time
              Installed Physical Memory (RAM) 8.00 GB
              Total Physical Memory 7.89 GB
              Available Physical Memory 6.39 GB
              Total Virtual Memory 15.8 GB
              Available Virtual Memory 14.2 GB
              Page File Space 7.89 GB
              Page File C:\pagefile.sys

              Name Intel(R) Graphics Media Accelerator HD
              PNP Device ID PCI\VEN_8086&DEV_0042&SUBSYS_83831043&REV_12\3&11583659&2&10
              Adapter Type Intel(R) Graphics Media Accelerator HD (Core i5), Intel Corporation compatible
              Adapter Description Intel(R) Graphics Media Accelerator HD
              Adapter RAM (294,096,896) bytes
              Installed Drivers igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
              Driver Version
              INF File oem11.inf (iILKD0 section)
              Color Planes Not Available
              Color Table Entries 4294967296
              Resolution 1152 x 864 x 75 hertz
              Bits/Pixel 32
              Memory Address 0xFB800000-0xFBBFFFFF
              Memory Address 0xD0000000-0xDFFFFFFF
              I/O Port 0x0000CC00-0x0000CC07
              IRQ Channel IRQ 4294967293
              I/O Port 0x000003B0-0x000003BB
              I/O Port 0x000003C0-0x000003DF
              Memory Address 0xA0000-0xBFFFF
              Driver c:\windows\system32\drivers\igdkmd64.sys (, 7.39 MB (7,749,408 bytes), 11/13/2009 12:54 PM)