Sounds like this is a database that is hosted over a network and you are using Open Remote to access the database. The found sets produced when you connect to the database this way are not retained. If you take the file down off the server, open it directly, show all records and then put the file back up on the server, the found set of all records will now become the found set you first see before performing a find to change it.
With Filemaker 11, you can also set up a script that does the show all records each time you first access that layout. This would need careful work to keep it from ching to all records when you don't want it to, but such could be set up if you want to write a script for it.
Thanks, Phil, for responding. I appreciate it. The database isn't on a network. I update the records on my computer (still using FM 8) and copy the updated tables to my client's computer who just upgraded to FM 11. She doesn't make any changes but rather uses it as a historical record and it was after one of her find requests that the request didn't clear. R
Perhaps I am misundertanding what you mean by "close the table", since you don't close tables in FileMaker, you close files and windows. I've assumed you meant that you closed the file.
Can you describe what the user is doing when this happens in more detail?