There are internet IP addresses - you can see yours at http://whatismyipaddress.com
There are local network IP addresses - behind a router or cable / DSL modem
They will be 192.168.xx.xx or 10.0.xxx.xxx
Local IP addresses are not accessible to from the internet, only on local computers.
The router has a builtin webpage where you can forward port requests to one of the local machines.
If you go to http://portforward.com
Select your router in the long list at the bottom
Skip the advertisement at the upper right
Select the application (Filemaker Pro)
You end up wih the instruction page
Port Forwarding FileMaker Pro on the Linksys WRT160N
YOU DO NOT ADD 192.168.xxx.xxx
You add the actual local IP address of the computer running Filemaker.
Your router or your Cable / DSL modem has an internet IP Address.
You can find out what it is at http://whatismyipaddress.com
This internet IP address can be STATIC or DYNAMIC (you pay more for STATIC)
Your router or your Cable / DSL modem assigns Local IP Addresses to your computers (by default)
NOTE this number can be assigned manually, but most users do not do this.
You can find this in you networking setup control panel or preference.
In Windows XP/2k/2k3 go to: START>Programs>Accessories>Comand Prompt and type: ipconfig
In Mac OSX open System Preferences and open Network, select the Ethernet or Airport option on the left.
If someone sends a request to your Internet IP Address, it will not work because your router is not running FMP
Your router needs to forward that request to the one computer on your network that IS running FMP
This is done by forwarding the Filemaker port request to the proper computer. This is done in the built in webpage on your router.
To find the instructions for this go to http://portforward.com
Select your router in the long list at the bottom of this page.
Skip the ad by clicking Skip the Advertisement at the top right of the page.
Select your application in the long list on this page.
You wll now have a graphic howto on how to set up Port Forwarding in your router.
You send your Internet IP Address to the other person, and the Filemaker request will go to your FMP computer.
Thank you, David!
Portforward.com is very useful. When PW discussed dynamic v. static ips, it is mentioned that when restarting my computer, I may be assigned a new ip address. Is there a simple way to make changes to compensate for this?
Thanks again for steering me through a maze I would have never escaped from!
The port you specified in Filemaker is required.
The default is 80
591 is reserved for Filemaker use and is recommended.
Did not respond
http://184.108.40.206 (port 80)
Did not respond
Do you have a Firewall? (or worse TWO firewalls) on the computer?
The ports need to be opened in the Firewall(s).
Some routers will need to be restarted for changes to be active (not normally)
[ a 192.168.XXX.XXX IP Address will NEVER work on the internet ]
That may be it. The suggested port was 2005. Can't try until later tonight.
You are setting a database for access through IWP.
You have set a port for access 80 (default), 591 (suggested), ??? (other)
The basic first test is - can it be accessed on the same computer.
The local access test would be
Open a browser
If the IWP login screen comes up your Filemaker IWP setup is okay
Your Firewall (or forbid, multiple firewalls)
I changed the router port to 591 following Portforward.com
Then I tried http://220.127.116.11:591
The Safari error was "cannot connect to http://18.104.22.168"
That is my ip address according to WhatIsMyIPAddress.com
I tried a router restart to no avail.
The Firewall on my iMac is turned off. I use no other security software.
I can reach my router via http://22.214.171.124:80
Since Port 591 does not seem to be open, what else needs to be done?
The checklist is
Can you access the database on the computer?
On your computer you would enter
IF YES, then the database IWP sharing is properly setup.
Can you access the database from a computer on the local area network?
From the local computer you would enter
IF YES then the database IWP sharing is properly setup with the correct network setting
Can you access the database from a computer on the internet?
NOTE: can NOT be tested on the local network
From an outside computer you would enter
Your internet IP Address http://126.96.36.199:591
IF YES then everything is setup correctly.
IF NO, the router has not been setup correctly to forwared the request to the proper computer.
All is well! Thanks for sticking with me.
I never turned off my computer during this time, not wanting anything to change. When I did a restart, and FM restarted, I decided to look at the port and it was set on 80. When I changed it to 591, everything worked.
My friend and I are meeting so I can teach her more.
FileMaker should have one place where they teach how to go through this process. It is not obvious or simple.
Again, thanks so much!