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Can anyone help me please?

Question asked by RobertSmith_2 on Aug 8, 2012
Latest reply on Aug 8, 2012 by davidanders

Title

Can anyone help me please?

Post

 There is a user in my office who just got a brand new computer last week.  I installed Filemaker Pro 12 on her computer. Now, FM will automatically and, seemingly randomly, shut down.  I receive emails from our Filemaker Database about the system. Everytime this happens I get the following messages:

FileMaker Server 12.0.1.178 on MDO-MOAS reported the following event:

 2012-08-08 11:07:37.062 -0600 Warning     661   MDO-MOAS    Client "Dorothy (OLSEN-95DC21549) [10.104.43.201]" authentication failed on database "MDO-HD.fmp12" using "Admin [fmapp]".

 

Followed by this:

FileMaker Server 12.0.1.178 on MDO-MOAS reported the following event:

 2012-08-08 11:06:58.375 -0600 Warning     30    MDO-MOAS    Client "Dorothy (OLSEN-95DC21549) [10.104.43.201]" no longer responding; connection closed. (51)

 

Now,  I have installed the new Filemaker Pro 12.0v2 update on her computer, and it still does it. I have turned off every firewall that could potentially be shutting her program down. I can't figure out what is going on. Can anyone give me suggestions as to what might be the cause of all this?  Any help would be extremely appreciated.


Thanks

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