3 Replies Latest reply on Mar 24, 2014 9:08 AM by philmodjunk

    Can not launch FMP 13 trial.

    BorisAz

      Title

      Can not launch FMP 13 trial.

      Post

           Hello,

           I installed FMP 13 trial version on my Windows 7 (64 bit) Enterprise, but when I am trying to open an application nothing happens. I also installed .NET Framework 4.5 and I was able to see it in View Installed Updates list, but then it disappeared.

           How can I fix it to make it working?

           Any help will be appreciated.

           Thanks.

        • 1. Re: Can not launch FMP 13 trial.
          davidanders

               Did you restart your computer after installing? Did you install and are you logged on with an administrator account?

               

          "but when I am trying to open an application nothing happens."

               What does this mean, exactly?

          • 2. Re: Can not launch FMP 13 trial.
            BorisAz

                 Yes, I installed as administrator and restarted computer after installation.

                 

            "but when I am trying to open an application nothing happens." means:

                 

                      When I click on FileMaker Pro.exe the application would not open and there is no hour glass or any error messages.

                 

                      I thought maybe some files were corrupted, so I uninstalled FMP 13, cleaned the Registry, downloaded fresh trial version and installed it again.

                 

                      Same thing.

                 

                      Any idea?

            • 3. Re: Can not launch FMP 13 trial.
              philmodjunk

                   Presumably you mean that you double clicked the application and not just clicked it, but since that's what you describe, I am making sure...

                   FileMaker Techsupport is Free when it's an installation issue. I recommend that you call them and let them walk you through different things you might need to check in order to resolve this.