AnsweredAssumed Answered

Can't download and install filemaker app.

Question asked by LawnGuy on Apr 30, 2011
Latest reply on Apr 30, 2011 by LawnGuy


Can't download and install filemaker app.


I've just purchased the 3rd filemaker pro app. I've previously downloaded and successfully setup an app on mac and an app on windows 7. This app was downloaded to another laptop identical to the laptop above running windows 7. I believe I have exactly the same setup on both laptops. From previous experience with download earlier I found that I needed to uninstall the free trial app from wndows laptop prior to installing purchased app. and I did this with second laptop. When I download purchased app. I select run and setup fails because it cannot find necessary files. If I try to reinstall trial it also now fails for same reason. Any way to know which files I'm missing or what I should try?