AnsweredAssumed Answered

Can't import visible PDFs from Windows

Question asked by Dee on Apr 21, 2009
Latest reply on Apr 22, 2009 by TSGal


Can't import visible PDFs from Windows


Hi. I have a client who works on Windows with 9.0v3. I made her a system that uses a container field. I'm on a Mac. When I upload a PDF, she can see it in the container field. When she uploads one, using the Insert File command under the Insert menu, all you can see in the container field is the icon. I even had her download my PDF, using "Export File Contents" under the Edit menu, and reinsert it into another record, and it still only displays an icon when she does it.


Why can't Windows insert PDFs that can be viewed in Filemaker? Is there anything we can do to remedy this situation? She's using XP Professional version 2002 service pack 2.