1 Reply Latest reply on Apr 22, 2009 3:22 PM by TSGal

    Can't import visible PDFs from Windows

    Dee

      Title

      Can't import visible PDFs from Windows

      Post

      Hi. I have a client who works on Windows with 9.0v3. I made her a system that uses a container field. I'm on a Mac. When I upload a PDF, she can see it in the container field. When she uploads one, using the Insert File command under the Insert menu, all you can see in the container field is the icon. I even had her download my PDF, using "Export File Contents" under the Edit menu, and reinsert it into another record, and it still only displays an icon when she does it.

       

      Why can't Windows insert PDFs that can be viewed in Filemaker? Is there anything we can do to remedy this situation? She's using XP Professional version 2002 service pack 2.