1 Reply Latest reply on Nov 20, 2014 3:19 PM by davidanders

    Cannot log in to FileMaker via web access over the internet

    suphotboonchamnan

      Title

      Cannot log in to FileMaker via web access over the internet

      Post

      Hello,

      I have a problem about using FileMaker over the internet.
      I am using FileMaker version 12 and I set up a web access from the internet. However, I always get a message

      "The account and password you entered cannot be used to access this file. Please try again."

      when I logged in from the internet
       
      However, I successfully logged in to the system via internal network with the same credentials.

      Could you please help identifying the problem and recommend how I can solve this?
       
      Best regards,
      Suphot