AnsweredAssumed Answered

Cannot remote access a hosted file anymore

Question asked by KuroTenshi on May 19, 2011
Latest reply on May 19, 2011 by philmodjunk

Title

Cannot remote access a hosted file anymore

Post

Hi,

The compagny i work for has FMP 7 databases, but one of them suddenly decided to stop working with multiple users.

Everything was working fine until 2 days ago, suddenly the username and password were not valid.

The database is on a server, the 1st user log in and becomes the host and the other log in via remote, but now it always gives the message to the user using remote " The account and password cannot be used to access this file. Please try again "

If the remote user copy the database on his desktop and log in locally with his username and password everything is fine, but again trying to use the same username/password as remote is not working now.

All the users are PCs and we are not using FM Server.

Anybody has any idea?

Because i did not create those databases and my knowledge of FileMaker is fairly limited, i cannot go into anything technical and but i'm an IT so if you explain or have documentation i'm sure i can manage.

Thank You

KuroTenshi

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