Cannot remote access a hosted file anymore
The compagny i work for has FMP 7 databases, but one of them suddenly decided to stop working with multiple users.
Everything was working fine until 2 days ago, suddenly the username and password were not valid.
The database is on a server, the 1st user log in and becomes the host and the other log in via remote, but now it always gives the message to the user using remote " The account and password cannot be used to access this file. Please try again "
If the remote user copy the database on his desktop and log in locally with his username and password everything is fine, but again trying to use the same username/password as remote is not working now.
All the users are PCs and we are not using FM Server.
Anybody has any idea?
Because i did not create those databases and my knowledge of FileMaker is fairly limited, i cannot go into anything technical and but i'm an IT so if you explain or have documentation i'm sure i can manage.