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Click To Call in Filemaker

Question asked by MaxCame on Jan 25, 2011
Latest reply on Feb 7, 2011 by philmodjunk


Click To Call in Filemaker


Hi to all,

I am trying to solve a problem that is driving me crazy (actually now there are 2 problems!)

I have created a crm web based in filemaker and I was trying to integrate a sort of  "click to call", to automatical call the phone numbers in it..

I must also say that I use a softphone like Eyebeam.

So when I open a browser like mozilla and type in the address something like "sip:004401144223344", it will open automatically my softphone and will dial this number.

So far, so good. I thought was easy to put the command in filemaker ....Not at all !!

If you put it like that (using "open url", of course!), in fm works (the phone recognizes the command "sip:......."), but in iwp nothing happens  !

So I changed it in "sip://004401144223344". Here where the problem starts,  the phone doesn't get the command cause is in a wrong syntax. I fixed using the dialplan command in eyebeam. So I succeeded to remove those"//" after "sip:".'s not very convenient because that means that I will have to change the dialplan on every client.

Is there any other solution to have Fm writing the exact command in a browser?

2) Problem .... Every  time from browser I dial a number, a new blank windows open... How can I close it ? Or can I avoid to get it open eventually?

I hope someone can really help !

Thank you