Does this database system consist of a single file or multiple files?
Thanks Phil. The database is comprised of a single file.
That is odd. I just helped another user where they could access the file after canceling the log in dialog, but in that case, they were dimissing a log in dialog for a related file.
Is there any script that is set to execute each time that the file is opened?
Are the log in "credentials" the account name and password defined in Manage | Security for this file or is external authentication being used?
I think we got it sorted out. ENds up there are two databases involved (I didn't program it, just the support guy) and the second database had different credentials for this user. We changed her creds in the second database to match the first one and it works normally now.