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Color Printing Issue: Sometimes Color, Sometimes B

Question asked by photowyzard on Sep 10, 2013
Latest reply on Sep 10, 2013 by philmodjunk

Title

Color Printing Issue: Sometimes Color, Sometimes B&W

Post


     We have an issue with one of the user printers whereby they Print the first document in color, and we then next print request goes in, it is B&W.

     The printer is a Xerox GPD PS v3.0

     FMP 12

     Anyone experience this before?  We have gone through the standard first pass of Troubleshooting, no positive results. 

     Any insights or suggestions greatly appreciated.

     Note:

     All drivers are current, Xerox's Global Print Drivers are the latest.

     We just upgraded FMP to 12.

     Windows 7

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