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Conditional Formatting not working when record is created via script

Question asked by schmity on Apr 8, 2014
Latest reply on Apr 8, 2014 by schmity

Title

Conditional Formatting not working when record is created via script

Post

     I have a script trigger set on field 1 to duplicate a record if field 1 = "smart part"

     The script makes a few changes to the duplicate record, and sets field 2 to "core return".

     It is also conditionally formatted to highlight the entire line (in list view) to a certain color if field 2= "core return".

     Everything in the script is working, but the conditional formatting is not. (It sets field 2 to "core return", but the conditional formatting doesn't happen automatically)

      If I go in and reselect "core return", the conditional formatting works.  Is there anyway to force it to perform the conditional formatting without have to refresh the contents of that field?

     I did see the support articles on the this problem that talked about incorporating a refresh window script (which I tried), but couldn't get it to work.  I added refresh window step at the end of the script where it created the duplicate window. Is there a better way to do this? 

      

     thanks

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