The Contact Management template definitely has text labels next to each field (First Name, Last Name, etc.). When you make a new record, you will be able to enter text into those fields and the text will be visible.
If that's not the case for you, then something is wrong, possibly you have a corrupted font.
Are you having the same problem with all the templates?
As for tutorials, FileMaker's own training series is good, but a little pricey. You might like the Missing Manual book, or the FileMaker Bible.
Have you gone through the tutorial included with FileMaker, in the "English Extras" folder?