1 Reply Latest reply on Jul 27, 2011 11:24 AM by philmodjunk

    Converting to PDF picture issue



      Converting to PDF picture issue



      when i convert my quote to a PDF our company logo that i have inserted turns into a blacked out box. Can any one shed some light ?

        • 1. Re: Converting to PDF picture issue

          Is your logo inserted into a container field or the layout? Did the insert copy the logo or use the "store by reference" opton?

          What file format is the original logo file?

          It really should work in all of the above cases, but since it didn't, perhaps documenting those details will give you or someone else an idea as to what might be the cause here.