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Customer Contact Setup Question

Question asked by SDiep on Dec 10, 2008
Latest reply on Dec 16, 2008 by A2Quser

Title

Customer Contact Setup Question

Post

I am migrating from a flat database to FMP9 and have ~5000 contacts, half of which represent couples.  Often just 1 of these 2 purchase our service.  Up until now, we have had no tangible way to track these instances, other than handwritten notes.

 

If I split the contact into two separate, I have duplicate addresses/phone all over the place.  If I don't split I am not sure how to tie the product or service to only 1 part of a contact that represents two separate people.

 

OR is there a better way - since I don't want to send 2 invoices if both are together, or when we do bulk mailings.

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