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database shows no text after email to another user

Question asked by onlinehelp on Nov 10, 2009
Latest reply on Nov 11, 2009 by onlinehelp


database shows no text after email to another user


Newbie to Filemaker and having a strange issue - I have used the default Contacts database template, edited it and tested it fine on my computer at home and on other computers at work.


When I email the database to another person they see the layout of the form (colours/fields) but all text is missing off the Record Detail view. It still shows the Filemaker toolbars etc and shows that the records are in the database but no text is display in any of the views.


I have used Arial which is definitely installed on the other persons computer and have ensured that all our View/Display settings in Filemaker are the same.


We are both running Filemaker 10 on Mac OS X 10.5 or 10.6 and the issue occurs whether sent as a zipped or inline attachment.




& thanks!